Security That’s Sound in Every Sense.
DE-ESCALATION
DE-ESCALATION
Knowing how to de-escalate a calm or volatile situation can change the outcome and make everyone safe.
Survey Your Surroundings
Your safety trumps everything, so always be aware of your surroundings
Calm Yourself
A situation can escalate in many ways but first focus on yourself.
- Never raise your voice louder than the person you are talking to.
- Body Language - Stand at a 45 degree angle, have your arms and hands visible at your side, and make eye contact.
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